The Rubin Museum of Art welcomes all visitors. In addition to meeting the standards of physical accessibility, the Museum also offers events and programs to accommodate all audiences on a regular basis.
Visitors with Limited Mobility or Mobility Aid
Mobility Aid Accessibility
All public areas at the museum are accessible by elevators that connect all seven public floors, including several ADA-compliant restrooms.
A wheelchair lift is available to transport visitors from the entrance lobby to the first gallery level. This lift is sized to accommodate most wheelchairs. For over-sized wheelchairs there is an alternative entrance with ramped access to the first level.
The Rubin has a limited number of wheelchairs for use by visitors. Please request a wheelchair at the admissions desk or coat check, or reserve one by calling the admissions desk at 212.620.5000 x375 on the day of your visit.
Service animals are allowed throughout the museum.
On the first Monday of every month the Rubin Museum of Art welcomes older adults (65 and older) to receive free admission to the galleries (regularly $10). Reservations for group visits are recommended, and private tours of the galleries can be arranged by filing out the Senior Group Reservation Form.
Since opening its doors to the public in October 2004, the Rubin Museum has worked to provide programming, events, and resources for senior audiences.
For Blind or Partially Sighted Visitors
Large Print Exhibition Labels
High-contrast, large-print labels are available for every exhibition. They can be found in binders in each gallery to assist visitors in their viewing and understanding of the exhibition.
Verbal Description and Sensory Tours
The Rubin Museum offers verbal description and sensory tours for visitors who are blind or partially sighted. These free tours are one hour in length and are included with Museum admission.
Museum guides are specially trained to lead these tours, which allow participants to form visualizations of the art through close, careful descriptions as well as touch objects like sculptures, art materials, woodblocks, and ritual implements.
Reservations are required, as space is limited, so please contact the reservations office by phone: 212.620.5000 x319, or by email, email@example.com in advance of your visit.
Visitors who are Deaf or Hard of Hearing
American Sign Language Tours
The Rubin Museum offers American Sign Language tours of the Museum’s collection specifically designed for individuals who are deaf or hard of hearing. American Sign Language gallery tours are available by request with one-month advance notice. We cannot accommodate sign language students at this time. Please contact 212.620.5000 x345 or email firstname.lastname@example.org to reserve your booking.
Assistive Listening Devices
Assistive listening devices are available for museum programs and special events. Place requests in advance by calling 212.620.5000 x344 or by email at email@example.com.
Audio Guide Transcripts
Audio guide transcriptions are available at the front admissions desk by request.
Visitors with Alzheimer’s, Dementia and their Caregivers
Mindful Connections is a free tour program for people with dementia and their caregivers. Every month trained guides facilitate a gallery experience designed to promote engagement with works of art and each other.
Mindful Connections meets on the third Friday of every month at 2:00 p.m. Visitors are encouraged to arrive at 1:30 p.m. for complimentary tea in Café Serai.
To download the form, right-click on a PC or CTRL-click on a Mac, and then choose “Save As…” Return completed forms to firstname.lastname@example.org.